These Terms & Conditions (“Terms”) govern your use of rivaprofi.com and any purchases made through the RIVA U.S. online store.

The RIVA U.S. online store is owned and operated by:

CLAW ART LLC
10142 Sweetgrass Cir, Unit 301
Naples, FL 34104
United States

Email: info@rivaprofi.com
Phone: +1 (239) 378-8615

Throughout these Terms, “RIVA,” “we,” “us,” and “our” refer to CLAW ART LLC.

By accessing or using this website, creating an account, or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the website or place an order.

1. ELIGIBILITY

You must be at least 18 years old to place an order through this website.

By placing an order, you represent and warrant that you are legally capable of entering into a binding agreement and that all information you provide is accurate, complete, and current.

RIVA products may be purchased by individual customers, nail professionals, salons, educators, schools, and other business customers.

2. PROFESSIONAL PRODUCTS AND PROPER USE

RIVA offers professional nail products, including builder gels, base coats, top coats, primers, dehydrators, and related manicure products.

Certain products may be labeled or described as For Professional Use Only.

Customers are responsible for reviewing and following all product instructions, safety warnings, curing requirements, storage instructions, and other usage information provided on the product packaging or on the website.

Products must be used only for their intended purpose.

3. PRODUCT SAFETY

Individual reactions to cosmetic and nail products may vary.

Before using any product, customers should review all instructions, warnings, and product information.

To the fullest extent permitted by applicable law, CLAW ART LLC is not responsible for injury, damage, or other consequences resulting from:

• improper application;
• misuse of a product;
• failure to follow instructions;
• improper storage;
• failure to follow warnings;
• unauthorized alteration or mixing of products;
• use of a product for a purpose for which it was not intended.

Nothing in these Terms limits any rights or remedies that cannot legally be waived or excluded.

4. NO MEDICAL ADVICE

Information provided on this website is for general product and informational purposes only.

It is not intended to constitute medical advice, diagnosis, or treatment.

If you experience an adverse reaction, discontinue use and seek advice from a qualified healthcare professional when appropriate.

5. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information are accurate.

However, actual product appearance, color, packaging, or other characteristics may vary slightly due to:

• screen settings;
• lighting;
• photography;
• normal manufacturing variation;
• packaging updates;
• product improvements.

Colors displayed on a screen may not exactly match the physical product.

6. PRICING, AVAILABILITY, AND WEBSITE ERRORS

We make reasonable efforts to keep prices, availability, and product information accurate.

However, typographical errors, technical errors, pricing errors, inventory errors, or other mistakes may occasionally occur.

If a material error affects an order, we reserve the right, to the extent permitted by law, to:

• correct the error;
• contact the customer for confirmation;
• cancel the affected item or order;
• issue a refund for any canceled item or order.

We are not obligated to honor an obviously incorrect price caused by a genuine technical or typographical error where applicable law permits cancellation.

7. ORDERS

Submitting an order does not constitute our acceptance of that order.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

• suspected fraud;
• unauthorized payment activity;
• pricing or technical errors;
• product unavailability;
• unusually large order quantities;
• suspected unauthorized commercial resale;
• violations of these Terms;
• shipping restrictions;
• inability to verify order information.

If we cancel an order after payment has been processed, we will issue the applicable refund.

If we are unable to ship an order within the stated timeframe, we will provide any notice, delay options, or refund rights required by applicable law.

8. PAYMENT

All prices on the RIVA U.S. website are listed in U.S. dollars (USD).

Orders are processed only after successful payment.

Available payment methods are displayed at checkout and may vary depending on the customer’s device, location, order amount, and payment provider.

Payment processing is handled by third-party payment providers.

If payment is declined, canceled, reversed, or not successfully completed, the order will not be processed.

9. SALES TAX

Applicable sales tax is calculated at checkout based on the shipping destination and applicable tax requirements.

The final order total, including applicable sales tax and shipping charges, will be displayed before payment is completed.

10. SHIPPING

Order processing, shipping rates, delivery estimates, tracking, address changes, lost packages, damaged packages, and related shipping matters are governed by our separate:

Payment & Shipping Policy

The Payment & Shipping Policy is incorporated into these Terms by reference.

11. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, damaged-product claims, and refunds are governed by our separate:

Return & Refund Policy

The Return & Refund Policy is incorporated into these Terms by reference.

Nothing in these Terms limits any consumer rights that cannot legally be waived.

12. PROMOTIONS, DISCOUNTS, AND PROMO CODES

Unless otherwise stated:

• promo codes may not be combined;
• promotions are valid only during the stated promotional period;
• discounts may not be applied retroactively to previously completed purchases;
• promotional offers may be limited to selected products, customers, quantities, or locations;
• promotions may be modified, suspended, or discontinued where permitted by law.

We reserve the right to deny promotional benefits in cases of fraud, abuse, manipulation, or violation of promotional terms.

13. QUANTITY LIMITS

We reserve the right to limit the quantity of products purchased per customer, account, household, payment method, shipping address, or order.

Quantity limits may apply during promotions, product launches, limited releases, or where we reasonably believe products are being purchased for unauthorized commercial resale.

14. UNAUTHORIZED COMMERCIAL RESALE

Purchasing products through the RIVA U.S. retail website does not make the purchaser an authorized reseller, distributor, or official RIVA partner.

Use of the website for systematic commercial purchasing for resale, third-party marketplace sales, distribution, or representation as an official RIVA seller requires prior written authorization from CLAW ART LLC.

We reserve the right to limit or cancel orders that we reasonably believe are intended for unauthorized commercial resale.

15. CUSTOMER ACCOUNTS

If you create a customer account, you are responsible for:

• maintaining the confidentiality of your login credentials;
• providing accurate account information;
• keeping your information up to date;
• activity conducted through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts associated with fraud, abuse, security threats, unauthorized resale, or serious violations of these Terms.

16. REVIEWS, PHOTOS, AND USER CONTENT

The website may allow customers to submit reviews, comments, photos, videos, feedback, or other content (“User Content”).

You retain ownership of your User Content.

By voluntarily submitting or posting User Content through our website or official channels, you grant CLAW ART LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and share that content in connection with:

• operation of the website;
• RIVA marketing;
• advertising;
• social media;
• customer communications.

This license does not transfer exclusive ownership of your content to CLAW ART LLC.

We do not prohibit or restrict honest negative reviews.

We reserve the right to remove User Content that contains:

• unlawful material;
• threats or harassment;
• obscene or abusive content;
• spam;
• malware or malicious code;
• violations of privacy rights;
• intellectual property infringement;
• intentionally false or misleading information.

17. INTELLECTUAL PROPERTY

Unless otherwise stated, all website content, including:

• RIVA branding;
• logos;
• product names;
• photographs;
• videos;
• graphics;
• product descriptions;
• text;
• website design;
• educational materials;
• promotional materials,

is owned by or licensed to CLAW ART LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, commercially exploit, or create derivative works from our content without prior written permission, except where permitted by law.

Use of the RIVA name or branding does not grant any ownership or license rights unless expressly authorized in writing.

18. THIRD-PARTY SERVICES AND LINKS

Our website may use, integrate with, or link to third-party services, including:

• payment providers;
• shipping carriers;
• social media platforms;
• financing providers;
• analytics providers;
• other third-party websites or services.

We do not control third-party services and are not responsible for their availability, content, privacy practices, terms, or independent actions.

Your use of third-party services may be subject to separate terms and policies.

19. WEBSITE AVAILABILITY

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable due to:

• maintenance;
• software updates;
• hosting issues;
• payment-provider outages;
• technical problems;
• security incidents;
• circumstances outside our reasonable control.

We may modify, suspend, or discontinue website features when reasonably necessary.

20. PROHIBITED USE

You may not use the website to:

• commit fraud;
• attempt unauthorized access to systems or accounts;
• interfere with website security;
• distribute malware or malicious code;
• scrape or extract website content for unauthorized commercial use;
• impersonate another person;
• submit false information;
• violate intellectual property rights;
• manipulate reviews, payments, promotions, or ordering systems;
• engage in unlawful activity.

We may restrict access to the website where we reasonably believe these Terms have been violated.

21. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, CLAW ART LLC and its owners, managers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the website or products, including loss of profits, revenue, data, or business opportunities.

To the fullest extent permitted by applicable law, our total liability arising out of a particular purchase will not exceed the amount actually paid by the customer for the product or order giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

Nothing in these Terms excludes liability for fraud, intentional misconduct, or any other liability that applicable law does not permit us to exclude.

22. NO GUARANTEE OF PARTICULAR RESULTS

Results from nail products may vary depending on application technique, equipment, curing method, nail condition, storage, environment, and other factors.

Unless expressly stated otherwise, we do not guarantee any particular professional, cosmetic, durability, or performance result beyond the characteristics specifically stated for the applicable product.

23. FORCE MAJEURE

To the fullest extent permitted by law, CLAW ART LLC will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

• hurricanes;
• severe weather;
• floods;
• fires;
• natural disasters;
• power outages;
• internet or telecommunications failures;
• carrier disruptions;
• strikes;
• labor shortages;
• supply-chain disruptions;
• government actions;
• emergencies;
• pandemics;
• civil disturbances;
• acts of war or terrorism;
• other comparable events beyond our reasonable control.

This provision does not affect any cancellation, refund, or other rights that applicable law requires us to provide.

24. ELECTRONIC COMMUNICATIONS

By using the website or placing an order, you agree to receive transactional communications electronically, including:

• order confirmations;
• payment receipts;
• shipping notifications;
• account notices;
• customer-service communications;
• legally required notices where electronic delivery is permitted.

Marketing emails and SMS messages will be sent only where you have separately provided consent or where otherwise permitted by applicable law.

25. PRIVACY

Our collection, use, and handling of personal information are governed by our separate:

Privacy Policy

26. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business, website functionality, legal requirements, or policies.

The current version will be posted on this page with an updated Last Updated date.

Changes will apply prospectively from the effective date of the updated Terms unless applicable law requires otherwise.

27. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

28. NO WAIVER

Our failure to enforce any provision of these Terms on any occasion does not constitute a waiver of that provision or our right to enforce it in the future.

29. ENTIRE AGREEMENT

These Terms, together with our:

• Payment & Shipping Policy;
• Return & Refund Policy;
• Privacy Policy;
• any additional terms applicable to a specific promotion or service,

constitute the agreement governing your use of the RIVA U.S. website and purchases made through it, unless a separate written agreement applies.

30. GOVERNING LAW

These Terms and all transactions made through the RIVA U.S. website are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

31. JURISDICTION AND VENUE

To the fullest extent permitted by applicable law, any dispute arising out of or relating to these Terms, the website, or a purchase from CLAW ART LLC that is not otherwise resolved between the parties will be brought in a court of competent jurisdiction located in Collier County, Florida, or the applicable federal court having jurisdiction over Collier County.

Nothing in this section limits any jurisdictional rights that cannot legally be waived.

32. CONTACT INFORMATION

Questions regarding these Terms may be sent to:

CLAW ART LLC
10142 Sweetgrass Cir, Unit 301
Naples, FL 34104
United States

Email: info@rivaprofi.com
Phone: +1 (239) 378-8615